Zoho Corporation
Quality Analyst - Automation Developer
Nov 2022 - Present
Architected and scaled automated testing pipelines for 1,000+ CRM regression and integration scenarios using Java and Selenium, cutting manual QA overhead by 60%.
Optimized automation execution performance by replacing fragile polling mechanisms with API-based synchronization, significantly mitigating flaky runs caused by network latency and backend scheduler delays.
Accelerated execution speed by converting 30% of UI test suites into fast API workflows by generating declarative YAML test definitions directly from HAR network captures.
Engineered robust automation handling for dynamic CRM architectures, complex single-page apps (SPAs), nested components, and multi-layered iFrames.
Automated REST API verification using Postman and Java frameworks while integrating structured exception capturing and real-time execution reporting to streamline root-cause analysis.
Led end-to-end defect triage and release validation across application logs, backend API responses, and front-end state failures to guarantee release stability.
Applied SOLID design principles to maintain modular, scalable test utilities and elevated team engineering standards through structured peer code reviews and cross-functional collaboration.
capture.har
HAR network captures recorded from UI workflows
test.yaml
Declarative YAML test definitions generated from the capture
API run
API-based synchronization instead of fragile polling
report
Structured exception capturing and real-time execution reporting